Curse

mugen · Mar 21, 2010, 09:20 AM // 09:20

Hi,

i ve relanch GW this morning, but can't login
i am sure of my password, no caps lock etc.

no "DNSnetwordk trouble", i can access guildwar.com
no firewalls or stuff, i didnt change anything

i didnt connect since maybe 1 year....easily

i have reset my password, get a new mail with a new password, try login, but same error.

PS : I have 2 accounts, i can loggin with none of them.

They have deleted my accounts for inactivity ??

Thanks for your help

**cosyfiep** · Mar 21, 2010, 10:07 AM // 10:07

if you are sure of you login info (account name, password and character name)... you will need to send a support ticket. Make sure you have typed in your character name correctly, I know that my account for some reason does not like one of my characters so I would try with another one or two before sending in that ticket.

and no they dont close accounts for inactivity.

Elder III · Mar 21, 2010, 10:07 AM // 10:07

did you enter the name of one of the characters on your account correctly? That's a new feature that wasn't there a year ago...

mugen · Mar 21, 2010, 04:13 PM // 16:13

Quote:

Originally Posted by Elder III

did you enter the name of one of the characters on your account correctly? That's a new feature that wasn't there a year ago...

haha

Thanks, I didnt notice it !

everything ok, topic closed

Gizdale · Mar 21, 2010, 04:26 PM // 16:26

I too had the same error. I logged out of one account to log onto another that did not work , nor did the account I just logged out of.
Checked the usual. I assume the authentication server was offline - I can access both accounts now

mugen · Mar 21, 2010, 05:06 PM // 17:06

no, for me it was just that I never put a character name. I didnt pay enough attention..

just mail + pass, as I always did - fail fail fail

they could have improve the error message, like "put a character name, morron !"